Individual Coaching

• Assertiveness - understand the difference between assertive, aggressive and passive and the advantages of each in different contexts. Analyse your present behaviour patterns and options available for you to change.

• Career and life planning

• Personal profiling

• Presentation skills - from preparation of content, through controlling your own state and engagement with the audience, learn techniques that will make your presentations more enjoyable and memorable.

• Relationship building -by first understanding yourself, then understanding others, you can begin to examine those relationships which are important to you, in your work and personal life. Begin to explore alternative strategies for making the most of your relationships and creating positive interactions more often.

• Self development – an integrated set of tools and techniques to help you to examine your personal strengths and weaknesses, and to maximize your achievement of personal goals through creating well formed outcomes and detailed development actions.

• Springboard women's self development – a three month long professionally accredited self development programme designed especially for women, enabling them to identify their own career and life paths and to maximise their learning opportunities and support networks.

• Time management – begin to understand and adapt your own approach to time, and how this affects you in a personal and professional context. Learn how to identify your own personal ‘time bandits’ and develop strategies for minimizing the negative effects of these.

Management Skills

• Advanced presentations – learn more about how the content of your presentations will connect with the audience and methods for maximising active engagement. Create strategies for personal state control and positive ‘triggers’ & ‘anchors’ both for you and your audience. Begin to understand how the brain works, utilizing ‘whole brain’ learning and the use of stories & metaphors to make your presentations more memorable.

• Coaching – Identify areas of your life where you need to develop the role of the coach, and the different approaches required for different levels of coaching engagement. Learn how to apply simple techniques to support and encourage your coachee through the development of an ongoing, supportive coaching relationship.

• Communications – Explore the various methods and techniques available to create effective communication with key people both in your work and personal life. Begin to evaluate the language used by others and how you can really listen to this, enabling you to respond in ways that will ensure maximum understanding of your message. Identify effective strategies for communication mediums in a variety of contexts.

• Effective meetings – From the preparation of an effective agenda and room set up, right through to the delivery of meaningful notes or minutes, learn some simple steps to running effective meetings. Learn how to keep your meetings on track, by utilising effective facilitation skills and powerful communication skills.

• Facilitation – Learn how to facilitate in a variety of situations, from small gatherings to large groups with a complex agenda. Understand the role of the facilitator and the importance of their input to effective meetings and projects. Understand how to handle difficult people and make the best out of group contributions.

• Interviewing – Setting the scene, preparing effective exploratory questions and professional delivery and control of the interview situation. Techniques and skills required from recruitment to appraisals and other formal and informal interview situations. Develop the skills of rapport and communication that will quickly put your interviewee at their ease to get the most out of the limited time available in any interview situation.

• Leadership – Understanding the role of the leader in the modern workplace, beginning with an in-depth exploration of current beliefs and practices, and leading through a series of developmental steps to equip the manager with the potential to propel themselves from a regular operation manager to an inspirational strategic leader.

• Management development – Tools, techniques and methodologies to enable the modern manager to better communicate with and develop staff at all levels. An integrated step by step approach to understanding current skill levels and behaviours and future alternatives to achieve better results with fewer resources.

• Negotiation – Learn how clever negotiators get their way, through building rapport, applying self control and asking the right questions. Expand your own negotiating skills to achieve what you want more often.

• Problem solving –Identifying a range of approaches to problem solving, from outcome focused through to problem centered, and learn effective techniques for the control and solution of each. Identify simple steps to problem analysis and solution utilising creative problem solving techniques and holistic analysis.

• Project management – Learn how to control and measure complex projects in a range of commercial and economic environments. Understand the necessary steps to creating a clear project plan and resource requirements and develop a methodology for the tracking and monitoring of the project against key milestones. Develop a comprehensive communications plan and ensure active engagement of all resources and key stakeholders at various stages of the project lifecycle.

• Recruitment and selection – From placing of advertisements, sifting and sorting of CVs, and creation of a competency framework, through to behavioural interviewing of potential candidates, learn how to create an effective process for the recruitment and selection of employees that is in line with current Employment legislation.

• Senior management development

Organisational development

• Brand ambassadors – Develop the understanding of key players across the organization to really understand the brand, and to demonstrate your organisation’s core values through their day to day interaction with stakeholders inside and outside the business. Encourage the development of personal strategies for application and utilisation of the brand in their core work and develop sustainable measurements for success.